Apple products are made with a variety of materials, and each product might have specific cleaning requirements which vary by the part you're cleaning. To get started, here are some tips that apply to all products:
Nov 10, 2016 This vid shares advanced tips on how to uninstall Advanced Mac Cleaner manually. However if you've run into trouble cleaning up the app yourself, we highly recommend using the below uninstall tool.
If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar (available only in some countries and regions).
For more detailed instructions, select your Apple product:
Notebook computers
Learn how to clean your Mac notebook computer.
MacBook, MacBook Pro, and MacBook Air
When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.
MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.
MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010): The bottom case of these computers uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.
Back to top.
Desktop computers
Learn how to clean your Mac desktop computer.
Mac Pro, Mac mini, and iMac
First, shut down your Mac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.
To clean the display on your iMac, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen.
Don't clean the screen of your iMac with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
Best Macbook Air Cleaner
Back to top.
Displays
First, disconnect the display from power, from its connection to a computer, and from any external devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen.
If additional cleaning of the display panel or case is required, use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.
Don't clean the screen of your display with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.
Back to top.
Peripherals
Apple wireless or USB keyboards, mice, and trackpads
First, power off the device. If your device uses removable batteries, remove the batteries. (If your device is wired, simply unplug it from your computer.)
Next, clean the outside of your device with a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.
If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window.
iPhone cases
iPhone case—silicone
To clean your silicone iPhone case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone case.
iPhone case—leather
The leather iPhone case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.
How Do I Remove Advanced Mac Cleaner From My Macbook Air
Keep your iPhone case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPhone case—clear
To clean your clear iPhone case, remove your iPhone from the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
iPhone Smart Battery Case
To clean your Smart Battery Case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.
When cleaning the internal Lightning connector, use a soft, dry, lint-free cloth, and don’t use liquids or cleaning products.
Learn how to clean your iPhone.
Back to top.
iPad accessories
Apple Pencil
To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. With the damp cloth, wipe your Apple Pencil from the tip end—but not the tip itself—toward the other end of your Apple Pencil. Don’t allow moisture to get inside the seam between the tip and the body of your Apple Pencil.
iPad Smart Keyboard, Smart Keyboard Folio, Smart Cover, and Smart Case—polyurethane
To clean your polyurethane Smart Keyboard, Smart Keyboard Folio, Smart Cover, or Smart Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and the inside with a soft, lint-free cloth.
Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean this product.
Remove Advanced Mac Cleaner Popup
iPad Smart Cover and Smart Case—leather
The iPad leather cover/case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.
Cleaning the leather might affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners might help remove some stains but might also change the color of the leather.
Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.
iPad Silicone Case
To clean your iPad Silicone Case, remove your iPad from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPad case.
Back to top.
iPad
Handle your iPad with care to maintain its appearance. If you're concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.
![]()
Back to top.
iPod
iPod touch
To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.
iPod classic
To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.
iPod nano
To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.
Mac Macbook Air
On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.
iPod shuffle
To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.
iPod mini
To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.
Back to top.
Learn more
Remove Advanced Mac Cleaner rogue optimization tool from Mac OS X to stop its frustrating alerts and undo the concomitant bad effects it calls forth.
Uninstall Advanced Mac Cleaner
Update: October 2019
Advanced Mac Cleaner usually appears on Mac boxes out of the blue and floods the victim’s experience with annoying warning messages. Also known as Mac Cleaner, it dupes the user into thinking that their machine has got numerous problems hindering normal performance. According to the fake alerts, the operating system’s productivity is impacted by junk files, duplicate objects, unneeded login items, crammed up cache, trash and logs, as well as rogue apps that are claimed to occupy excessive hard disk space and thus reduce the processing speed as well as responsiveness to commands. The number of these wrongfully reported items is flagrant, going over 1000 even on a well-tuned or new Mac computer.
It’s not a commonplace distribution practice that’s leveraged by Advanced Mac Cleaner makers to promote their nasty brainchild. A great deal of infected users have caught this pseudo optimizer when installing free tools such as FileZilla or updating Adobe Flash Player via downloads from unofficial sources. In these cases, the setup wizard prompts you that an extra applet will be installed as a bonus to make the Mac run smoother. Some people are prudent enough to avoid such offers, which are generally known to deliver adware programs, but this caution doesn’t always help. Unless the bundle is manually unchecked and thus opted out of from the start, Advanced Mac Cleaner will still be installed in the background.
Furthermore, the culprit may additionally cross-promote affiliated scareware like Mac Adware Cleaner by means of prompts on its GUI. To add insult to injury, it may hijack the victim’s default web browser and redirect their traffic to landing pages pushing its licensed version or a copy of another rogue system utility, such as Mac Tonic or Mac Auto Fixer. The malware is also known to propagate alongside browser redirect viruses and persistent adware apps that affect the victim’s web surfing experience. One of the notorious campaigns pushing the scareware in question relies on sketchy browser alerts that report alleged infection with a combo of 3 viruses called Tapsnake, CronDNS, and Dubfishicv. The victims are redirected to phony web pages that mimic AppleCare and insist on urgent download of Advanced Mac Cleaner to sort out the problem that isn’t there in the first place. It appears that the gang behind the rogue program in question is deploying a well-orchestrated malicious marketing campaign with a distinct flavor of social engineering.
The user may be unaware of this forcible setup from the get-go, but not until a message like the one above pops up. It says that a huge number of issues have been found, specifying this information as follows “Issues may include duplicate files, system & internet junk, rogue software & recoverable drive space. Fix and enjoy a performance boost.” The ‘Start Repair’ button, if clicked, takes you to the junk application’s main interface that displays high improvement potential for each cluster of problems. Obviously, cleaning the purported bugs is a paid service. At that point, it’s reasonable to contemplate over what’s happening: you are being told to pay for rectifying issues that do not exist. It’s certainly the best move to get rid of the Advanced Mac Cleaner scam rather than follow the evildoers’ recommendations.
Another flavor of this scareware problem surfaced in October 2019. It was precipitated by a release of Apple’s macOS Catalina 10.15. After upgrading their operating system to the new version, numerous users started experiencing obnoxious popup activity with Advanced Mac Cleaner at its core. The annoying notifications say, “helperamc will damage your computer. You should move it to the Bin.” The process mentioned on these alerts is spawned by the rogue system tool under scrutiny and can be seen in the Activity Monitor, along with other related executables called “amcuninstall” and “hlpramc”.
Here is what’s happening: the latest macOS build, evidently, leverages an improved algorithm to identify potentially harmful apps. In particular, it will flag a program as a malicious one if it was installed on an unknown date, if its installer was downloaded from an unverified source, or in case some other telltale signs of sketchy activity are spotted. To let the users know about such suspicious objects, the system displays the above-mentioned popup dialogs. In this situation, the infection is probably in a dormant state and doesn’t manifest itself conspicuously. The Catalina update has simply unearthed the issue due to new security perks it delivers. Unfortunately, although the warnings include a “Move to Bin” button, it doesn’t work as intended. Therefore, the victims have to do their homework and find a way to remove Advanced Mac Cleaner despite its persistence.
Advanced Mac Cleaner manual removal for Mac
The steps listed below will walk you through the removal of this application. Be sure to follow the instructions in the order specified.
Use automatic tool to completely uninstall Advanced Mac Cleaner from your Mac
How To Uninstall Advanced Mac Cleaner From Macbook AirFAQ
Unlike benign software, Advanced Mac Cleaner is a stubborn app that attempts to complicate the uninstall process. It means that you need to circumvent its hindrance before deleting the associated components and files. This adds an extra step to the removal logic. In most cases, the following workflow does the trick:
Ideally, this technique should eradicate the scareware, but with the caveat that the files may vary as new versions of Advanced Mac Cleaner appear in the wild. Stay tuned for updates in the guide above to make sure your removal efforts are effective.
Advanced Mac Cleaner is a rogue system utility that wrongfully purports to look for and fix Mac performance issues and privacy risks. Instead of carrying through with these promises, it reports non-existent problems and tries to pressure the user into buying its licensed version to unlock the repair features. This scareware is installed behind the user’s back, usually arriving with complex app bundles camouflaged as one useful program.
At first sight, it may seem that the impact of Advanced Mac Cleaner is restricted to annoying scan reports and scary-looking popup alerts. That’s a misconception. This fake optimizer isn’t safe to use, because it can harvest your sensitive information and send it to the cybercriminals in charge of the campaign. Your usernames and passwords, as well as credit card information, are potentially at risk as long as this pest is running on your Mac.
No, it’s not. The huge amount of negative feedback about this program speaks volumes about its dirty practices, not to mention the obvious elements of foul play in its modus operandi. Advanced Mac Cleaner is distributed via covert software bundles and fake virus alerts shown on numerous malicious websites. Once installed, it deluges the host system with deceptive scans and popup alerts reporting hundreds or even thousands of imaginary performance and security issues. The objective of this brainwashing is to coerce the victim to purchase the app’s license, which is supposedly a prerequisite of addressing the detected threats. Another shady quirk is that Advanced Mac Cleaner is harder to uninstall than regular Mac applications. All in all, this scareware is neither legit nor safe.
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |